Hotline Support Effort

Country of Implementation



During the confinement, the 900900120 service that provides care for women is reinforced, given that it is a telephone service that can guarantee care at any time and hour of the day. It is also used for emergencies and centralizes and offers updated information on the status of the services of the entire care network that depends on other departments of the Generalitat de Catalunya, administrations, and organizations.
The communication and dissemination of the 900 900 120 are also reinforced, especially in its written communication mode: it is also available through the e-mail address

Duration of the measure


Implementing actor(s)

Catalan Government

Type of organisation