Description

VoIP Calls Laptops were given to officers of the help centre, allowing them to work from home. They included an open-source portable SIP softphone allowing officers to respond to calls on the 1440 helpline from home.

Innovative aspect

Installation of MicroSIP; an open-source portable SIP softphone allowing high quality VoIP calls.

Duration of the measure

Implementing actor(s)

Association for the Prevention and Handling of Violence in the Family (APHVF)

Type of organisation

WSSs